Return Policy

Return & Exchange Policy


 All goods sold are non-refundable. However, we provide 1 time exchange service.

● Qmomo Malaysia provides 7 days of satisfaction for return or exchange products, kindly contact our customer service for an exchange. (FB: Qmomo Malaysia)

● General return requirements:
Item(s) must be in the exact condition they were received: 
Unused, unaltered, unwashed with no odor, no damage or signs of use outside of the listed item condition or how it was received.
All parts must be intact.
Must be returned with original product packaging Items.Must have original tags, labels, and/or any accompanying materials that were originally included.
Pantie/leggings/Nubra can't be tried on.
Make sure the products don't have any unpleasant odor, pantie can't be tried on before sending back to us

 Please contact our fan page (FB: Qmomo Malaysia) before send back your parcel for exchange. Thank you! 

Send back address :
BBB express:Lot 891A, Jalan Subang 9, Taman Perindustrian Subang, 47150, Subang Jaya, Selangor, Malaysia.
Contact person: AISHAH or RIZALTel: 1700813893 or Mobile +60162631881Pls Note on : QMOMO RETURN SHIPMENT-LWE(TW)-IPX

Pls inform us the information below after you post out :
1. Sender name
2. Courier company and Tracking number

Thanks!