Return Policy

Return & Exchange Policy


 All goods sold are non-refundable. However, we provide 1 time exchange service.

● Qmomo Malaysia provides 7 days of satisfaction for return or exchange products, kindly contact our customer service for an exchange.(FB: Qmomo Malaysia)

● General return requirements:
Item(s) must be in the exact condition they were received: 
Unused, unaltered, unwashed with no odor, no damage or signs of use outside of the listed item condition or how it was received.
All parts must be intact.
Must be returned with original product packaging Items.Must have original tags, labels, and/or any accompanying materials that were originally included.
Pantie/leggings/Nubra can't be tried on.
Make sure the products don't have any unpleasant odor, pantie can't be tried on before sending back to us

 Please contact our fan page (FB: Qmomo Malaysia) before send back your parcel for exchange. Thank you! 

Address / Recipient :
Stephanie
Phone:0183189386
ST Makeup AcademyC-3-6 Jalan kasturi Satu,Taman kasturi 43200Cheras batu 11. Selangor.

Kindly tell us the tracking number after you sent back, Thanks!